We Continue to Move Towards Cross-Continuum Patient Engagement

December 28, 2017By Kristin BertrandPatient Journey Mapping and Cross Continuum Patient Engagement No Comments

The shift from fee-for-service to value-based care is creating new market opportunities and major healthcare organizations are seizing those opportunities. In a previous article, we discussed the market implications of the CVS-Aetna merger. This merger promises to be one of many as healthcare organizations scramble to align organizational priorities with the shift to value-based care. … Read More

Care Experience Live at NGPX 2017

November 27, 2017By Gautam MahtaniArtificial Intelligence, Cognitive Computing and Machine Learning, Consumerism in Healthcare, Mobile Patient Engagement and Digital Health, Patient Journey Mapping and Cross Continuum Patient Engagement No Comments

We are excited to announce our participation at NGPX 2017 this week in San Diego, CA. Our Founder and CEO, Gautam Mahtani, will be presenting along with a panel including our COO, Kristin Bertrand, Phil Fegan, experienced CIO of leading healthcare organizations and Claudine Cangiano, Senior Director, Northwell Health. They will be presenting on Day … Read More

Social and mHealth: Opportunities for Growth along the Patient Journey

November 22, 2017By Kristin BertrandPatient Journey Mapping and Cross Continuum Patient Engagement No Comments

The patient journey is complex and starts long before a person decides to seek treatment. According to a 2011 Pew study, 80% of Internet users look for health information online, making medical inquiries the third most popular web-based pursuit, following only email and search engine use. Top symptom-related searches involve information about a specific disease … Read More

The Kinetix Group Partners with Care Experience to Promote Patient-Centric Care

September 27, 2017By Gautam MahtaniPatient Journey Mapping and Cross Continuum Patient Engagement No Comments

Care Experience is pleased to announce our partnership with The Kinetix Group (TKG), a New York City-based life science marketing agency and care delivery consultancy. TKG partners with organizations to implement value-based care delivery. Together, our integrated solution strengthens our offering across the Care Continuum. “The overarching mission of Care Experience is to elevate the voice-of-the-patient … Read More

Kinetix: Patient Centricity and Technology’s Freedom of Choice in Disease Management

September 22, 2017By Gautam MahtaniPatient Journey Mapping and Cross Continuum Patient Engagement No Comments

This week we want to highlight a great blog from our friends at The Kinetix Group (“TKG”), “Patient Centricity and Technology’s Freedom of Choice in Disease Management.” TKG works directly with health systems and payers to build and implement value-based delivery models for identified patient populations. As we move further and further into value-based purchasing and the shifting of risk from payers … Read More

3 Reasons Patient Journey Mapping Increases Efficiencies and Outcomes for Providers

August 15, 2017By Matthew CavalloPatient Journey Mapping and Cross Continuum Patient Engagement No Comments

In part-one of this two-part blog series we talked about the value of patient journey mapping from the patient’s perspective. This week we will cover how journey mapping can increase efficiencies and outcomes for providers within an organization. One of the biggest issues we found care providers to have, especially in primary care, is the … Read More

4 Reasons Your Patients will Benefit from Journey Maps

August 8, 2017By Matthew CavalloPatient Journey Mapping and Cross Continuum Patient Engagement No Comments

Most of the organizations that we work with have different patient IDs from inpatient to outpatient to varying medical groups. They are losing track of their patients by not knowing if they are making it to their follow up appointments and adhering to their care plan. We believe that patient journey mapping across the care … Read More