Welcome To The Jungle: Amazon Enters Healthcare

March 6, 2018By Kristin BertrandConsumerism in Healthcare No Comments

Previously, we explored why healthcare leaders should take note of digital trends. In that article, we discussed Amazon’s 1492 secretive healthcare initiative. What is the 1492 initiative? According to TechNewsWorld, the 1492 team reportedly has been working on ways to streamline medical records management in order to make the information available to consumers and doctors more … Read More

Why Healthcare Leaders Should Take Note of Digital Trends

December 20, 2017By Matthew CavalloConsumerism in Healthcare, Mobile Patient Engagement and Digital Health 1 Comment

It wasn’t too long ago that shopping online was taboo. Consumers had concerns of security and privacy issues with online purchasing. Then, Amazon revolutionized the online marketplace and changed the way we shop forever. Today, consumers add their credit card information online without a second thought and the expectation is that they can purchase goods … Read More

Care Experience Live at NGPX 2017

November 27, 2017By Gautam MahtaniArtificial Intelligence, Cognitive Computing and Machine Learning, Consumerism in Healthcare, Mobile Patient Engagement and Digital Health, Patient Journey Mapping and Cross Continuum Patient Engagement No Comments

We are excited to announce our participation at NGPX 2017 this week in San Diego, CA. Our Founder and CEO, Gautam Mahtani, will be presenting along with a panel including our COO, Kristin Bertrand, Phil Fegan, experienced CIO of leading healthcare organizations and Claudine Cangiano, Senior Director, Northwell Health. They will be presenting on Day … Read More

3 Major Factors Contributing to the Consumerization of Healthcare – Part 2

June 27, 2017By Gautam MahtaniConsumerism in Healthcare No Comments

Recently we explored pricing transparency as one of the three major factors contributing to the consumerization of healthcare. This week will explore how government regulations are becoming another major driving force.Government regulations are affecting the reimbursement of healthcare organizations. The Hospital Value-Based Purchasing (VBP) Program is a Centers for Medicare & Medicaid Services (CMS) initiative … Read More

3 Major Factors Contributing to the Consumerization of Healthcare – Part 1

May 30, 2017By Gautam MahtaniConsumerism in Healthcare No Comments

Anytime consumerization hits an industry, the power shifts from the service providers to their customers. We’ve seen it happen over and over in multiple industries most recently transportation by Uber and travel accommodations by Airbnb.And now it is the perfect storm of (1) patient access to pricing data combined with (2) government regulations combined with … Read More

A Call to Action – Creating a Personal, Patient-Centered Care Experience

November 28, 2016By Matthew CavalloConsumerism in Healthcare No Comments

 Great ideas to innovate are often right in front us. However, we get so caught up in the day-to-day whirlwind that reimagining our current processes to create efficiencies can fall by the wayside. This is especially the case when our profession is managing the health and well-being of patients. Through interactions with clients across the … Read More