Great ideas to innovate are often right in front us. However, we get so caught up in the day-to-day whirlwind that reimagining our current processes to create efficiencies can fall by the wayside. This is especially the case when our profession is managing the health and well-being of patients. Through interactions with clients across the … Read More
It’s funny. Sometimes when you are creating a solution to one problem, you realize that an unintended benefit of that solution solves other problems. At Care Experience, we create solutions that utilize the voice of the patient to create actionable insights and to address operational challenges. What we learned is that in solving these operational … Read More
The way we communicate is changing, but the way that we communicate with our patients is not. A recent Becker study concluded that ninety-three percent of adult patients are more likely to select a physician practice that offers email communication. Interestingly enough, in that same study, twenty-five percent of the participants said that they were … Read More
